As crews continue to focus on restoring power to customers in the two regions of the province hardest hit by Fiona, some estimated restoration times have been moved out. For the latest updates and estimated restoration times and/or to report your outage, visit our outage map.
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firstname.lastname@example.org 1-800-428-62301-800-565-6051 (TTY/Hearing Impaired) 902-428-6108 (Fax)
You may reach our Customer Care Centre Monday to Friday 8am - 8pm
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Report an outage online
Outage information and reporting: 1-877-428-6004
Our Customer Care Centre is here to help. Please call us with your questions or concerns. The Dispute Resolution Officer (DRO) is available for issues that customers haven’t been able to resolve with us directly. You can reach the DRO through the
contact information below.
Note: The Dispute Resolution Officer is not an employee of Nova Scotia Power or the Nova Scotia Utility and Review Board. The Dispute Resolution Officer is appointed by Nova Scotia Power to satisfy the Regulations of the Nova Scotia Utility and Review Board with respect to dispute resolution.
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