Customer Service

  • Customer Service

online services

NSP_Site_Icon_XXXXXXXX_Grey_50x50_07

Outage Map

View Outage Map

Contact Information

Customer Service

home@nspower.ca
1-800-428-6230
1-800-565-6051 (TTY/Hearing Impaired)
902-428-6108 (Fax)

You may reach our Customer Care Centre Monday to Friday 8am - 8pm

 

Dispute Resolution

Our Customer Care Centre is here to help. Please call us with your questions or concerns. The Dispute Resolution Officer (DRO) is available for issues that customers haven’t been able to resolve with us directly. You can reach the DRO through the contact information below.

nspdisputeresolution@gmail.com
1-877-428-6202

Note: The Dispute Resolution Officer is not an employee of Nova Scotia Power or the Nova Scotia Utility and Review Board. The Dispute Resolution Officer is appointed by Nova Scotia Power to satisfy the Regulations of the Nova Scotia Utility and Review Board with respect to dispute resolution.

Outage Information

View outage map
Report an outage online

Outage information and reporting:
1-877-428-6004

PHYSICAL ADDRESSES

content-block-1

Civic Address
Nova Scotia Power Inc.
1223 Lower Water Street
Halifax, NS B3J 3S8

Billing & Payments Only
Nova Scotia Power Inc.
P.O. Box 848
Halifax, NS B3J 2V7
View full list of payment locations

Corporate Correspondence
Nova Scotia Power Inc.
P.O. Box 910
Halifax, NS B3J 2W5

NSP_Site_Icon_Lightbulb_Grey__85x85_01 NSP_Site_Icon_Lightbulb_GreyYellow__85x85_02

Feedback for us?

Let us know. Please get in touch with us via our feedback form.