Smart Meters

Creating a smarter energy future for Nova Scotia

In 2019, we started a multiyear project to upgrade 500,000 electric meters in Nova Scotia to smart meters — an important first step in modernizing our electrical grid to provide customers with more convenience, reliability and control over their energy use.

More than 95% of homes and businesses in the province have been upgraded to smart meters and work will continue throughout 2023 to upgrade those remaining.  

BENEFITS

DAILY ENERGY USE INFORMATION
Your NS Power MyAccount will be enhanced with MyEnergy Insights – a digital tool that analysis your home or business’ energy use and offers easy-to-understand information to help you better control how you use your power and manage costs.

NOTIFICATIONS
Set-up personal energy use and billing notifications to help you control costs.

IMPROVED RESPONSE
Smart meters help us understand when and where outages happen, allowing for a faster, more efficient response.

FASTER CONNECTION
Connecting and disconnecting power can be faster and easier with on-site appointments not always needed.

REMOTE METER READING
In most cases, property visits will not be required to read meters and there will be fewer estimated bills due to meter access issues.
If you do not wish to upgrade to a smart meter, there is an opt out option available for a monthly fee. Visit the FAQs for details. 

STILL HAVE QUESTIONS?

We’re here to help. Contact Customer Care at 1-800-428-6230 or email smartmeterinfo@nspower.ca.