Time-of-Day Rate Pilot Program

TIME-OF-DAY RATE PILOT PROGRAM


One of the many benefits of upgrading homes and businesses across Nova Scotia to smart meters is the ability for us to offer customers more choice of rate plans that suit their unique energy needs.

Recruitment for the pilot program is now closed, but we're accepting applications to be added to the waitlist:

On June 22, 2021, we received approval from the Nova Scotia Utility and Review Board ("UARB") to launch a pilot program that will test two new electricity rate plan options - the Time-of-Use and Critical Peak Rate plans. Sometimes referred to as Time-Varying-Pricing ("TVP"), the new plans provide an opportunity for customers to save money on their power bill shifting some of their energy use from peak hours when there is a high demand for electricity to off-peak hours when demand is lower.

About the Pilot Program

  • Up to 5,000 residential and business customers will be recruited to voluntarily join the pilot program.
  • The pilot will run from November 1, 2023, to October 31, 2024. 
  • Participants will choose one of the two new rate plans that best suits their unique energy needs.
  • Participation is optional and customers can leave the pilot program at any time and switch back to the Standard Rate Plan.

 

Time-of-Use Plan


Winter weekdays (November to March) are divided into peak and off-peak hours. Rates are higher during peak hours when demand is high.

 

In the non-winter months (April to October) the price for electricity is less than the standard rate and does not change based on time of day.

This plan is designed for customers who can reduce or shift their energy use outside the two daily peak periods from Monday to Friday in the winter.

Critical Peak Plan


On winter weekdays, when the electrical grid is at peak capacity, a “Critical Peak Event” may be announced for plan participants, where prices are higher to reflect the higher cost of providing energy during those hours.  

 

Outside of peak events, your rate will always be lower. This means your savings will add up April to October when you're paying a lower rate and there are no peak events.

This plan is designed for customers who can shift their energy use outside the four-hour Critical Peak events in the winter. A registered MyAccount is required to participate in this plan.

Interested?


Learn more about the programs to determine which plan is right for you. Space is limited - sign-up today!

NEED SOME ADDITIONAL HELP?


If you still have questions about the Time-of-Day Rate Pilot, please contact Customer Care at

1-800-428-6774