Our Critical Customer Communication Program is designed for customers whose health is directly dependent on electricity, such as those requiring oxygen machine or dialysis.
THROUGH THIS PROGRAM, WE PROVIDE:
- Advanced notice of planned power outages
- Contact during unplanned power outages expected to last longer than four hours and information on the causes and expected time power will be restored.
- Updates if the restoration time changes during repairs
IT’S EASY TO SIGN UP:
All you need is a letter from your doctor or registered medical service provider describing the type of home/critical care you currently receive that is dependent on electricity.