Billing & Payments

Thank you for your patience as we work to restore systems impacted by the cyber incident. While some of our internal systems, like MyEnergy Insights, are still being brought back online, many key services remain available - and we're here to support you every step of the way.

Business Billing & Payments

We want your billing and payment experience with us to be easy and convenient.

Pay Online with Your Bank

Visit your bank's website and select "Nova Scotia Power Inc" as a payee. Be sure to have your eight-digit account number handy.



How to find your account number

Electronic Funds Transfer

Our business customers can pay bills securely and conveniently by EFT. In order to get started, you can email us to indicate your interest.



Send email

Pre-Authorized Payments

Setting up automated payments in MyAccount gives you the convenience to quickly update your payment information or adjust your payment amount at any time.

Simply login or create a MyAccount profile

Frequently Asked Questions

We have options to help get your account back on track with flexible, interest-free payment plans. You may be eligible to select payment options using our automated system by calling 1-800-428-6230. There is no need to speak to an agent if one of these options works for you. If you need to speak with a member of our customer care team about other payment arrangements, just call us Monday to Friday 8 am to 6 pm. We are always here to help. Learn more about our billing and payment process.

If you made a late payment, you could avoid a disruption to your electrical service by providing the details of your payment online. Report a payment through MyAccount

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