Extreme Cold
Extreme cold means higher energy demand across the province. We're asking our customers to please help by conserving energy this weekend (Jan 24–26), especially during peak hours (7–11 AM and 5–9 PM). Read our blog to learn more.
Who We Are
Who We Are: At A Glance
At Nova Scotia Power, our greatest source of energy has always been our people. Our teams are committed to providing safe, reliable electricity so that our customers and communities can thrive.
As a subsidiary of Emera Inc., we provide 95% of the generation, transmission, and distribution of electrical power to approximately 550,000 residential, commercial, and industrial customers.
We’re focused on new technologies to enhance customer service and reliability, reduce emissions, and add renewable energy to our generation mix.
Our over 2,300 employees work to meet and exceed your expectations and deliver the easy, convenient, and valuable customer experience you deserve.
Our Purpose
Energizing modern life and delivering a cleaner energy future for all Nova Scotians.
Our Vision
Together, we energize Nova Scotia and exceed customer expectations with a safe, clean, and modern electricity system.
Our Core Values
- Health & Safety: We put the health and safety of our employees and our customers first—from how we work, to keeping the public safe around electricity. We ensure our system is designed and operated to keep our communities safe.
- Listen: We put customers at the centre of everything we do. We listen and work hard to meet and exceed their expectations.
- Respect: We value candour, respect, and collaboration. We share different perspectives and believe the best work happens together.
- Community: We care for each other, the environment, and our communities. We invest in our people and communities and share a commitment to building a more inclusive and sustainable future.
- Excellence: We set a high bar and take on big things. We pursue excellence with innovation, tenacity, and integrity.
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Our Culture
When you join our team, you’re immediately offered a wide range of opportunities that help give back to our communities and that will help you grow in your career and plan for the future.
Supporting Our Communities
We’re involved in our communities and believe in the power of strong relationships and prioritize being collaborative in everything we do—including how we give back. We invest in programs that create strong partnerships and contribute to building healthy communities across Nova Scotia.
Our community investment efforts are focused on three key pillars:
- Health, safety, and environment
- Support for low-income customers and energy poverty
- Community building and empowerment
Learn more about our community investments and support >
Diversity, Equity, and Inclusion
We value diversity, equity, and inclusion. We believe every unique perspective should be valued and everyone should have a sense of safety and belonging—at work and in our communities. Leveraging the thoughts of a diverse workforce helps us to be innovative and provide the best service to our customers.
Safety
Safety is at the core of everything we do. From how we work, to our focus on keeping customers safe around electricity. Our employees prioritize safety in everything they do and recognize that a safe workplace comes only with hard work and dedication.
Learn more about our commitment to safety >
Leadership
Our leadership team guides our company’s strategic direction while overseeing the delivery of safe, reliable electricity to our customers.
Our People
HOW WE OPERATE
We’re a full-service electric utility, meaning we’re present in all aspects of the electricity supply chain in Nova Scotia—generation, transmission, and distribution. We make electricity and transport it through our transmission lines so it can be distributed via smaller lines in local areas throughout the province.
Quick Facts
- Our transmission and distribution system is made up of 32,000 km of power lines—the equivalent of driving three round trips from Halifax to Vancouver.
- We're committed to operating in a manner that is respectful and protective of the environment.
- In the last decade alone, we have increased our renewable energy generation from nine to 43%.
- Since 2005, we have reduced coal use by over 60%.
- Nova Scotia is on the path to 80% renewable energy by 2030.
A Subsidiary of Emera Inc.
Emera is our parent company, an international energy firm headquartered in Halifax. It is shareholder-owned and publicly traded on the Toronto Stock Exchange and is the sole owner of Nova Scotia Power. Emera is not publicly regulated, but most of its subsidiary operating companies, like Nova Scotia Power, are publicly regulated. Emera companies and investments are working in Canada, the USA, and three Caribbean countries.
Because of this difference in governance, the Nova Scotia Energy Board (NSEB) governs our interactions with Emera and its affiliates to ensure any work done for us, or by us, is in the best interest of our customers.
Our relationship with Emera, and its growth and status in the energy sector, has allowed Nova Scotia to benefit from investments that have added new renewable energy to our province, reduced emissions from power plants, making them more efficient, and improved customer service and reliability.
Nova Scotia Power’s interactions with affiliates area governed by an Affiliate Code of Conduct issued by the Nova Scotia Energy Board. There is also information about interactions with affiliates in the Emera Code of Conduct.
Grow your career with us
Our people will always be our biggest source of energy. We invest in the growth and development of our employees and see the inclusion of diversity of our team as one of our strengths.