For Students
Welcome, New and Returning Students!
Moving can be stressful, so we've made connecting your power service easy. If you're a new customer, call our Customer Care team at 1-800-428-6230 to set up your account. If you already have an account, use the form below to move your service.
Don't wait until the last minute. We recommend submitting your request as early as possible, and at least 10 days before you move.
What you will need to get started as a new customer
| What You'll Need | Why We Need It |
|---|---|
| Phone number | Used to report and check outages. |
| Email address | Billing notifications go here. |
| Service address | The location where power will be connected. |
| Move-in date | The date you take ownership. |
| Authorized users | Anyone needing access to account or billing details must be listed. |
| Emergency contact | Provide a name and phone number. |
Note: All new customers must pass ID verification. Without a passing credit check or a credit reference letter from a previous utility, you will need to pay a security deposit of up to three months of service. Your security deposit is held for two years of perfect payment history or until the power is stopped and your account is closed.
Student Guide to Setting Up Power
Get move-in ready with tips on setting up power, understanding your bill, and more