Once you've gathered the above information, it's time to arrange your power service. Let's get started.
Receiving your first bill can feel confusing, but understanding the basics is easier than you might think.
Your bill includes information about your electricity usage, charges, payment due date, and historical energy consumption. If you'd like a detailed breakdown of each section, visit here and learn to read your bill.
How do I pay my bill?
Paying your bill is easy. You can make secure online payments through MyAccount or through your bank's website or mobile app by adding Nova Scotia Power as a payee. For information on all available payment options, visit Ways to Pay.
What should I expect the costs to be?
Our standard billing option is bi-monthly billing, so you'll receive a bill every two months. Your electricity costs may vary thought the year based on your energy use during each billing period.
If your home is heated with electricity, expect higher bills during the winter months. Electric heating accounts for about 60% of a home's annual energy use in the province.
If you'd prefer a predictable monthly payment, our Equal Billing plan spreads your estimated annual electricity costs evenly throughout the year. You can learn more and sign up here.
Should the account be in my name?
If you're responsible for paying the electricity bill under your lease agreement, you'll need to set up an account with us.
Student tip: Not sure if utilities are included in your rent? Check your lease or ask your landlord before moving in.
What if I have roommates?
In most cases, one person opens the account and receives the bill. If a roommate needs to discuss billing or account details with us, they should be added as an authorized user.
Student tip: Before moving in, have an honest conversation with your roomies to determine which utility costs you want to split and who is responsible for making the payments.
What happens when I move out?
Don't forget to stop or transfer your service when your lease ends.
Moving out doesn't automatically close your account, and we recommend providing at least 10 days' notice for service changes.
How can I lower my energy usage?
A few simple habits can make a difference:
Visit Managing Your Energy Use and Bill for more energy-saving tips.
How can I prepare for storms?
Living in Nova Scotia means experiencing everything from winter storms to hurricanes and heavy snowfall. A little preparation can go a long way when severe weather is in the forecast.
Charge your cell phone, prepare an emergency kit, and stay up to date with local weather reports and outage information. For more storm preparedness tips and resources, visit our Storm Centre.
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