Building & Renovating

Thank you for your patience as we work to restore systems impacted by the cyber incident. While some of our internal systems, like MyEnergy Insights, are still being brought back online, many key services remain available - and we're here to support you every step of the way.

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If you are looking to request a Safe Clearance Report or Multi-Unit Meter Install, please call us at 1-800-428-6230.

Building & Renovating

Are you building or renovating a commercial or multi-residential building? We can help make the process easy.

Planning and Approval

  • We recommend making an appointment with our Design Review Team before beginning construction and even before you submit initial plans to your municipality. We can help review your plans, and ensure our infrastructure meets your needs throughout the construction phase.
  • An important part of this initial planning stage is the review and approval of your electrical plans. Your electrical contractor or engineering firm should have plans ready in advance so we may identify any complex requirements needed during your construction phase. This could include a primary service, and the need for inspections of any civil work to ensure it meets standards.
  • We’ll identify and discuss any capital costs such as power line extensions so you can be fully informed before construction begins.
  • Once your project has municipal approval and timelines are in place, we’ll review takeaways from the Design Review Team including key dates for your temporary power needs, wiring and inspections, metering and occupancy.

Request an appointment with the Design Review Team

Need some additional help?

Call us at 1-800-428-6230 or visit our Customer Service page.