Ways to Pay

  • Ways to Pay

Thank you for your patience as we work to restore systems impacted by the cyber incident. While some of our internal systems, like MyEnergy Insights, are still being brought back online, many key services remain available - and we're here to support you every step of the way.

Ways to Pay Your Bill

We offer a number of secure and convenient ways to pay your bill. Find the one that's right for you.

two people looking at a computer screen displaying a power bill
Pay Online with Your Bank

Visit your bank's website and select "Nova Scotia Power Inc." as a payee. Be sure to have your eight-digit account number handy.

How to find your account number
A phone showing the MyAccount login screen
Pre-Authorized Payments

Setting up automated payments in MyAccount gives you the convenience to quickly update your payment information or adjust your payment amount at any time.

Simply login or register for a MyAccount Profile

Additional Payment Methods

Credit Card

Use Visa or Mastercard to make a quick, one-time payment or automatic payment through EZ Pay1, our third-party payment provider. Make a one-time payment by entering your account number and web access number.

1. A 1.75% processing fee is applied. Fees associated with this service are charged by the vendor and not transferred to Nova Scotia Power.

Bank
Pay in-person at your local branch or through an automatic banking machine or pay using your bank's telephone banking service.
Payment Agent
Visit one of our payment agents located throughout the province. Please have your bill payment stub or eight-digit account number with you. Find a location near you. 
Cheque

To pay by mail, send your cheque to:

PO Box 848, Halifax, Nova Scotia B3J 2V7

Please ensure your account number is included on the cheque.

Money Mart or MoneyGram

Frequently Asked Questions

Looking for more predictable energy bills? Why not consider the Equal Billing Program? Our Equal Billing plan can help you manage your budget by spreading the cost of your annual electricity use over 12 equal monthly payments. Visit our Equal Billing Page

We have options to help get your account back on track with flexible, interest-free payment plans. You may be eligible to select payment options using our automated system by calling 1-800-428-6230. There is no need to speak to an agent if one of these options works for you. If you need to speak with a member of our customer care team about other payment arrangements, just call us Monday to Friday 8 am to 6 pm. We are always here to help. Learn more about our billing and payment process.