Our smart meter network won’t be turned on until early 2021 which means we must still manually read the meters for billing purposes. While this is done approximately every 60 days by Nova Scotia Power, our customers often want to read the meter for themselves. Here’s how:
- All smart meters cycle through several screens before they get to the screen displaying the KWh reading. These initial screens are normal.
- For a typical residential customer, the screen that shows the KWh usage will appear with a code d1 to the left. This screen will also display the KWh unit below the reading.
Need help? Our Customer Care centre will be happy to walk you through the process. You can call them at 1-800-428-6230.