Extreme Cold
Extreme cold means higher energy demand across the province. We're asking our customers to please help by conserving energy this weekend (Jan 24–26), especially during peak hours (7–11 AM and 5–9 PM). Read our blog to learn more.
Request Payment Arrangement
Payment Arrangement
You may have questions about your recent bills, and we are here to support you. For more information on our current billing process, visit nspower.ca/billing.
Please know that there are no late charges or penalties on any outstanding balance. We will communicate with customers before reintroducing any late fees on unpaid amounts.
If you would like to discuss your bill or payments options, please call us at 1-800-428-6230 and speak to a member of our customer care team.