Automatic Landlord Program

This program provides your rental property with year-round, continuous service so you don’t have to contact us each time a tenant moves in or out. Once your property has been set up under the program, you won’t be charged service connection fees or be responsible for a tenant’s outstanding balance.

How the program works

When a tenant tells us they want to discontinue their electric service, we’ll take a meter reading and close their account. The power will remain on and will automatically transfer to your name without the service connection fee.

The electric service will be billed on your automatic landlord account until a new tenant calls us and qualifies for service. It’s up to you to ensure the new tenant has transferred service into their name. You will be billed for all power use until that time. You may wish to obtain an order # and date from the tenant to ensure they have contacted us.

Once we have connected service in the new tenant’s name, we will take a meter reading. There will be no further charges to your account for this property until the tenant moves out and closes their account.

We protect tenant privacy

We follow a strict privacy policy in accordance with the provincial Privacy Act. If a tenant’s power is disconnected for non-payment, these regulations prevent us from:

• Notifying you of the disconnection, or
• Automatically transferring the meter into your name.

Getting set up is easy

If you’re interested in our Automatic Landlord Program, please:

• Print and complete our application form,
• Sign the completed form, and
• Return it by mail or fax or scan the completed, signed form and attach to email.

You can withdraw from the program at any time. To do so, simply complete our application form and return it to us by mail, fax or e-mail. Please allow 10 business days for processing.

Payment is easy too

The easiest way to stay up-to-date on your bills is by setting up an electronic funds transfer. Then your bills are paid automatically from your bank account approximately 30 days after each one is issued.

Visit our Pay Your Bill section to get more information and complete the sign-up form.