Self-Service Options

» More in this section

Self-Service Options

With our convenient self-serve options, it’s easy to make changes to your home or business without ever having to pick up a phone. 

Move Your Power

Send us a request to move your power connection to a new address.

Connect Your Power

Send us a request to have your power turned on.

Disconnect Your Power

Send us a request to have your power turned off.

Report a payment

If you want to report a payment, please let us know.

Update Your Account

When you call for service or to report a power outage, we're able to locate and help you quickly with up-to-date account information. 

Consider Equal Billing

Compare the bi-monthly billing plan to the equal billing plan which offers 12 equal monthly payments throughout the year.

Send us Your Meter Read

Check the usage on your power bill, or submit your postcard meter reading.

Request a Streetlight Repair

If you've noticed a street light out in your neighbourhood, please let us know.

Request A Line Rebate

If you made a payment to build a power line extension in order to receive electric service, you may be eligible to receive a rebate for a portion of your installation cost when a new customer is permanently connected to that power line.

Electrical Claims

Learn about the process of making an electrical claim.


Seek authorization for direct deposit (ACH) for US currency payments


Submit a vendor request for direct deposit