Contact Us

Contact Us

Talk to Us Online

Send us questions or service inquiries. We reply to submitted requests as quickly as possible. Under most circumstances, that’s within 2 business days.

Power Outage Information

24-hours a day, you may listen to up-to-date restoration information and report a power outage, electrical hazard or damage to NS Power equipment.

  • 1-877-428-6004 (toll free)

View real-time power outages and estimated restoration times.

Customer Service

You may reach our Customer Care Centre from Monday to Friday 8:00 am - 8:00 pm.

  • 1-800-428-6230 (toll free)
  • 428-6230 (Metro Halifax)
  • 428-6108 (Fax)
  • 1-800-565-6051 (TTY / Hearing impaired)
  • 428-6940 (Metro Halifax TTY / Hearing impaired)

Bill Payments

Nova Scotia Power Inc.
P.O. Box 848
Halifax, NS
B3J 2V7

Find a local payment agent.

Corporate Correspondence

Nova Scotia Power Inc.
P.O. Box 910
Halifax, NS
B3J 2W5

Nova Scotia Power Civic Address

1223 Lower Water St,
Halifax, NS,
B3J 3S8

Nova Scotia Utility and Review Board

1601 Lower Water St., 3rd Floor
P.O. Box 1692, Postal Unit M
Halifax, NS
B3J 3S3
(902) 424-4448

Nova Scotia Power is regulated by the Nova Scotia Utility and Review Board (UARB)