It’s not us. It’s you. Maybe.
Your power is out, but your neighbours are still on? There are a few reasons this could happen, one being that you are served by a different distribution circuit than the rest of your street, or it’s an issue with your own property. It could be fuses or circuit breakers switching off, or damage to the lines or equipment serving your home. We own the electrical meter and the service wire that connects your home to the power lines on your street. The meter mast and meter base belong to you. If damaged, you must have them repaired by a certified electrician before we can reconnect power.