Paperless Billing

Thank you for your patience as we work to restore systems impacted by the cyber incident. While some of our internal systems, like MyEnergy Insights, are still being brought back online, many key services remain available - and we're here to support you every step of the way.

PAPERLESS BILLING through MyAccount


Make the convenient choice to go paperless and receive your bills online. Paperless billing is a convenient summary of your bill emailed directly to your inbox. The email notification provides your amount owing, payment due date, and the option to login to MyAccount to view your full bill and gain valuable insights into your energy use. 

You’ll also feel good knowing you saved a tree and reduced your carbon footprint. To take advantage of paperless billing, sign up for MyAccount. It’s free and easy to do. 

How to Sign Up


  • 1. Go to MyAccount.
  • 2. Click on Sign Up Today.
  • 3. Enter your name.
  • 4. Enter your e-mail address and choose a password.
  • 5. Select account security question.
  • 6. Enter your account number and web access code.
  • 7. Once you have completed the last step, you will receive an email from MyAccount. Simply click on the link in the body of the email to complete registration.

BENEFITS


Going paperless means you get your bill directly to your inbox while also saving trees, and there’s so much more! MyAccount is:

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CONVENIENT

Set reminders to ensure you never miss a payment. You can also setup automated payments.
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SECURE

Set up a secure login with your email address and password, and an additional layer of protection with an account security question.
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Environmentally Friendly

Going paperless saves trees and is better for the environment.
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EASY

Easy access to all your billing and payment information, including new information on your daily energy use to help you better control how you use power and manage costs.

SET UP RECURRING PAYMENTS


Once you've opted to go paperless you can also set up reoccurring payments to make managing your electricity account a breeze.

  • 1. Login to MyAccount.
  • 2. Select Billing and Payments.
  • 3. Go to the Payment section and select “View & Add Payment Accounts"
  • 4. Add your bank account information to your profile –agree to the Pre-Authorized Payment terms by clicking the check box.
  • 5. You may now set up a reoccurring payment or make one-time payments.

When setting up a recurring payment if you select the default option, Automatic, the total amount of the bill will be extracted from your payment account. For equal billing customers, this would be your monthly budget amount. Automatic payments will begin with the next bill issued after your chosen start date; any current balance should be paid separately.

Frequently Asked Questions


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Learn more about MyEnergy Insights

Through your Nova Scotia Power online account MyAccount you can have access to MyEnergy Insights, a digital tool that details your energy usage by appliance within your home or business. This portal gives you more insights and control over your energy consumption and provides budget-saving tips. Learn more >