Smart Meters

Creating a smarter energy future for Nova Scotia

SMART METER UPGRADE UPDATE: Nova Scotia Power is suspending smart meter upgrades until further notice in order to support COVID-19 prevention recommendations. We are continuing to monitor the situation and will provide updates prior to restarting upgrades. Learn more about how our company is preparing and responding to COVID-19.


We’re modernizing Nova Scotia’s electricity grid to provide you with more convenience, reliability and control. The first step is upgrading to smart meters — work that began in 2019 and will continue until early 2021. Once all meters in the province are upgraded, we will turn on the smart technology so you can begin enjoying the benefits.

Benefits of smart meter technology:

  • Access to daily information on energy consumption helps you make more informed decisions and manage electricity costs.  
  • Connecting or disconnecting electricity will be faster with no on-site appointment required.
  • Smart meters will notify us when the power goes out, helping us respond more quickly in the event of an outage.

 

Frequently Asked Questions

We’ve listed answers to some of the most frequently asked questions on smart meters to help you find the information you need.

Visit our FAQ page to learn more. >

Upgrading your meter: what to expect

You will be notified in advance of your meter being upgraded. In most cases, meters are located outside, so you don’t need to be present when the work is done. Businesses, office buildings and public institutions — and customers with indoor meters that are inaccessible — will require an appointment which can be arranged in advance by calling us. It’s quick and easy; the entire upgrade typically takes about 15 minutes to complete.

Watch as a technician from Tribus Services, our authorized contractor, performs the smart meter upgrade.
What to Expect: Smart Meter Upgrade