Creating a smarter energy future for Nova Scotia
We’re modernizing Nova Scotia’s electricity grid to provide you with more convenience, reliability and control. The first step is upgrading to smart meters — work that began in 2019 and will continue until early 2021. Once all meters in the province are upgraded, we will turn on the smart technology so you can begin enjoying the benefits.
Benefits of smart meter technology:
- Access to daily information on energy consumption helps you make more informed decisions and manage electricity costs.
- Connecting or disconnecting electricity will be faster with no on-site appointment required.
- Smart meters will notify us when the power goes out, helping us respond more quickly in the event of an outage.
Upgrading your meter: what to expect
You will be notified in advance of your meter being upgraded. In most cases, meters are located outside, so you don’t need to be present when the work is done. Businesses, office buildings and public institutions — and customers with indoor meters that are inaccessible — will require an appointment which can be arranged in advance by calling us. It’s quick and easy; the entire upgrade typically takes about 15 minutes to complete.Watch as a technician from Tribus Services, our authorized contractor, performs the smart meter upgrade.
SMART METERS EXPLAINED
Smart meters are the standard in electrical meters. Approximately 70% of Canadian homes and businesses already have smart meters.
BENEFITS OF SMART METERS
Starting in early 2021, smart meters will deliver enhanced services that put you in control of your energy use.
We started upgrading 500,000 meters in the fall of 2019, and plan to be finished by early 2021.
FREQUENTLY ASKED QUESTIONS
We’ve listed answers to some of the most frequently asked questions on smart meters to help you find the information you need.
If you have any questions about your smart meter upgrade and what is means for you, please get in touch with us.
You can reach our Customer Care Centre from Monday to Friday 8:00 a.m. - 8:00 p.m. or email us at firstname.lastname@example.org