Creating a smarter energy future for Nova Scotia
We’re modernizing Nova Scotia’s electricity grid. The system that has powered our everyday needs for a century is evolving and we’re excited to be adding more wind and solar generation, battery storage and electric vehicles to the grid. Moving forward, smart technology will be the foundation for a cleaner, more reliable and affordable energy future for Nova Scotia. The first step is upgrading more than 500,000 homes and businesses to smart meters — work that began in late 2019 and will be completed later this year (2021).
BENEFITS OF SMART METERS
VIEW YOUR DAILY USAGE
Access your daily energy use information through your online MyAccount to give you more insight into how and when you use electricity to help you better manage your costs.
Set-up personal energy use and billing notifications to help you control costs.
Our Customer Care team can review your daily energy use with you and help resolve billing inquires more efficiently.
Smart meters help us understand when and where outages happen, allowing for a faster, more efficient response.
Connecting and disconnecting electricity can be faster and easier with on-site appointments not always being required.
REMOTE METER READING
In most cases, property visits will not be required to read meters and there will be fewer estimated bills due to meter access issues.
SMART METERS EXPLAINED
Smart meters are the standard in electrical meters. Approximately 70% of Canadian homes and businesses already have smart meters.
WHAT TO EXPECT FOR YOUR UPGRADE
Upgrading to a smart meter is quick and easy, the entire process typically takes less than 15 minutes to complete.
We started upgrading 500,000 meters in the fall of 2019, and plan to be finished in 2021.
FREQUENTLY ASKED QUESTIONS
We’ve listed answers to some of the most frequently asked questions on smart meters to help you find the information you need.
Have questions about smart meters? Our Customer Care team is here to help Monday to Friday 8:00am – 8:00pm by phone or email at firstname.lastname@example.org.