What's Current

What’s Current at Nova Scotia Power

As a utility, our business is your business – which means our business can impact your business. That’s why we’ve created a one-stop-shop for all the key information and business updates you need to stay current with what’s happening within our business.


COVID-19 Business Support

We recognize that during this unprecedented time, businesses may be struggling. To better serve you, we have complied a list of helpful resources to help secure funding, if necessary.

To learn more about what we’re doing to support our customers and employees please visit nspower.ca.covid-19

Support for Businesses

Canada Emergency Wage Subsidy (CEWS)

  • The CEWS program will subsidize 75% of salaries (up to 3 months) for qualifying businesses, retroactive to March 15, 2020. Max $84 per week, per employee.

Business Credit Availability Program (BCAP)

  • The BCAP will support access to financing for Canadian businesses in all sectors and regions including legal cannabis businesses. Export Development Canada (EDC) and the Business Development Bank of Canada (BDC) will provide $65 billion in direct lending and other types of financial support. 

Work Share Program

  •  The Canadian Government is extending the maximum duration of the Work-Sharing Program from 38 weeks to 76 weeks for employers affected by COVID-19.

The Bank of Canada

  • The Bank has responded by lowering interest rates, intervening to support key financial markets and providing liquidity support for financial institutions. Visit The Bank of Canada for more details.

Support for Canadians

 Canada Emergency Response Benefit (CERB) 

  • The CERB program offers a payment of $2,000 for a 4-week period (the same as $500 a week) for up to 16 weeks to employed and self-employed Canadians

For more information and to gain access to the full list of resources, please download our Business Funding Support PDF.

Smart Meters

Meter Upgrade Appointments

We understand that you may need to book a meter upgrade outside of your business hours. Please call 1-800-428-6230 and select the ‘Smart Meter’ menu option and then the ‘Book an appointment’ option. You can speak with someone to book an appointment at a time/day that is convenient for you.

For the latest updates, please visit nspower.ca/smartmeters.

Safety Protocols and Processes

Tribus Services’ technicians have been trained in COVID-19 prevention safety protocols, including:

  • ensuring technicians wipe all surfaces before and after their work with a disinfectant
  • physical distancing strategies — maintaining a distance of two metres apart (and keeping any interaction with customers as brief as possible)
  • cough/sneezing etiquette, hand washing hygiene and safely using PPE
  • all contractors must complete a form that assesses health status/COVID symptoms and records any out of province travel


In addition to their usual PPE, technicians will wear cloth masks, gloves and safety glasses.

We will inform customers in advance of their meter upgrade and will explain the safety protocols we are using. On the day of a customer’s smart meter upgrade, we will knock on the customer’s door, and while standing two meters away, will explain the work we’re doing and how customers can help by maintaining a safe distance.


Electric forklifts, or lift trucks, have been material-handling workhorses for years. Recent technology advances have boosted electric forklift performance and utility, enabling them to compete with internal combustion (IC) counterparts indoors and out, while delivering energy and emissions benefits and substantial cost savings over their lifetime.

How do they work?

Electric forklifts operate just like conventional IC lift trucks but are powered by industrial batteries instead of propane, diesel, natural gas, or gasoline fuel and use power electronics-based motor controllers to control travel and hoist functions.

 Forklifts are classified by vehicle design and power source, and by their use. Class 1, 2, and 3 trucks are electric. Class 1 forklifts are counterbalanced rider trucks with typical lift capacity of 3,000 to 20,000 lbs. Some models can lift 40,000 lbs. A Class 2 narrow-aisle forklift typically has a 3,000 to 5,500 lbs. lift capacity, with high reach capacity. Class 3 forklifts are electric hand/rider or pallet trucks. Class 4 and 5 trucks are IC.

electric forklift

Where are they used?

Electric forklifts are used indoors and outdoors in both large round-the-clock operations and small businesses, including the following sectors:

  • Warehousing and storage
  • Agriculture
  • Manufacturing
  • Commercial manufacturing, preparation, and storage of food
  • Large retail
  • Mining
  • Goods movement, shipping, and storage
  • Health, technology, and research operations
  • Construction
  • Waste management



  1. Despite their higher upfront capital costs, when compared to IC units, electric forklifts are easier and less costly to maintain because they have fewer moving parts. Additionally, the payback period is usually less than two years, depending on local energy prices and equipment usage. As a rule of thumb, an electric unit will be the more economic option when usage is greater than 1,000 hours a year.


  2. New 80VAC technology optimizes energy efficiency and performance, doubling the runtime between battery charges. New high-frequency chargers are roughly 90% efficient.


  3. Today’s charger technologies can charge multiple batteries at once. With opportunity charging and fast charging— newer regimes often chosen by multi-shift operations—users plug-in during breaks throughout the day. Opportunity charging requires lower electrical current than fast charging and generates less internal heat.


  4. Electric forklifts with their zero local emissions ensure cleaner, more healthful air, indoors and out. Operations may not need to ventilate a facility as much when using electric forklifts, reducing ventilation costs.


  5. Electric forklifts are quiet; they do not contribute to workplace noise, and drivers and other workers around them do not have to shout to be heard.

  6. Because of their zero emissions and quieter operation, electric forklifts contribute to a cleaner, safer, and more comfortable workplace.Safer, more comfortable workplace.




The Government of Canada is steadfast in its belief that electrification is key to decarbonizing our transportation sector and transitioning to a low-carbon future. Both the Canadian Federal and NS Provincial governments have introduced funding programs for electrification of vehicles. This funding will be delivered through cost-sharing contribution agreements for eligible projects that will help meet the growing charging and refuelling demand.

Nova Scotia Power organized joint applications from multiple municipalities and Multi-Unit Residential Building owners for a recent round of federal funding delivered through Natural Resources Canada. Future programs are scheduled to be rolled out in the coming months. Contact one of NSP’s Business Advisors to learn more about how your organization can get notified and get involved.

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