What’s Current at Nova Scotia Power
As a utility, our business is your business – which means our business can impact your business. That’s why we’ve created a one-stop-shop for all the key information and business updates you need to stay current with what’s happening within our business.
Times have changed. We're changing, too.
An innovative, reliable, and customer-focused energy future is on the horizon for our customers with the adoption of smart meters. It’s a more convenient, modern experience at no charge to our customers.
What’s different about smart meters?
Currently, our customers have an analog or digital meter and that meter is read manually to produce a bill with basic information about energy usage. With the introduction of smart meters, a safe and secure connection between the meter and us will mean digital readings are possible which will help you better understand how and when you use energy.
Smart meters will put you in control
When smart technology is turned on in 2021, you’ll begin enjoying the following benefits:
- Quicker response. Smart meters will notify us when your power goes out, helping us respond quicker in the event of an outage.
- Enhanced service. Connecting or disconnecting your electricity will be easier and faster with no on-site appointment required.
- Information is power. Access to daily information on your energy usage and notifications, helping you to make more informed decisions and manage your electricity costs.
The Traction Trailer – Now Booking for 2020
Reduce slips, trips, and falls
We’ve recently launched The Traction Trailer—a mobile training simulator that will be touring the entire province. The training is a requirement of our Safety Program, and we are happy to share this unique experience with your staff. The simulator takes your staff through a two-hour program which includes a presentation and a practical exercise that focuses on walking in challenging conditions and showing you how to avoid slips, trips, and falls.
There are eight slots available at each session. We’re booking sessions for 2020 now.
Meet the team
We wanted to take a moment to introduce you to our dedicated team. We encourage you to get in touch with any of our key team members at any time—we’re here for you.
Field Support and Service (Power Outage & Service Support)
Darrel Emberly – Sr. Customer Services Manager
Amie Woodford – Manager, Field Support
Key Accounts: (Project Development & Energy Solutions)
Steve McDougall – Manager, Key Accounts
Angie McLeod - Key Account Manager
Janine Heisler – Key Account Manager