Nova Scotia Power Opens Emergency Operations Centre

HALIFAX – Nova Scotia Power opened its Emergency Operations Centre (EOC) as of 5am Saturday morning in response to severe thunderstorms impacting parts of the province causing outages.

“Crews have been working to safely restore power to our customers since the extreme weather system started impacting the province,” says Matt Drover, Nova Scotia Power’s EOC lead. “We have activated our Emergency Operations Centre as a central place to coordinate outage restoration and response. It is staffed with employees from all parts of the company.” 

The significant amount of rain brought by the weather system has also caused some roads and highways to become flooded, impacting the ability of crews to quickly gain access to infrastructure and restore power to customers.  At peak, approximately 70,000 customers lost power due to lightning impacts on power equipment and infrastructure.

“We are working closely with the provincial Emergency Management Office (EMO) to coordinate our response efforts,” says Drover. “We will continue working to restore power safely and as quickly as possible.”

Customers can report outages and get the most up-to-date information on estimated times of restoration (ETRs) online at or by calling 1-877-428-6004.  


About Nova Scotia Power
Nova Scotia Power Inc. is a wholly-owned subsidiary of Emera Inc. (TSX-EMA), a diversified energy and services company. Nova Scotia Power provides 95% of the generation, transmission and distribution of electrical power to more than 525,000 residential, commercial and industrial customers across Nova Scotia. The company is focused on new technologies to enhance customer service and reliability, reduce emissions and add renewable energy. Nova Scotia Power has over 1,700 employees and $4.1 billion in operating assets. Learn more at


Kathryn O’Neill

Corporate Communications