December 8, 2025
It was great to reconnect with those of you who attended our first community reliability meeting in March 2024, as well as the customers who were able to come out to our most recent meeting on November 25, 2025. For residents who could not attend, we wanted to make sure you received the same update.
Members of our Reliability team were joined by your local Councillor, Steven MacNeil, and had the opportunity to share an update on the commitments we made last year, as well as the ongoing work to improve power service in your area. Based on the most common causes of power outages in Albert Bridge, it was clear we needed to do more to prevent trees from coming in contact with power lines and to upgrade equipment. This year we can report that there have been 75% fewer outages in your community related to trees on power lines and equipment failures than compared to 2023–2024. Your input at last year’s meeting was key and helped shape our work plans.
Our commitment to you was that we would be investing $243,000 to clear trees from 10 km of power line. We also committed to implementing a targeted equipment replacement project to replace equipment in Albert Bridge to Round Island; Mira Gut to Louisbourg; and Marion Bridge and Grand Mira (North/South). Here’s a look at the work that has been done or planned:
Invested roughly $775,000, clearing trees from 16 km of power line. A significant part of this investment was along Cemetery Lane, which was identified as a primary point of concern for customers at last year’s meeting. More tree trimming has been identified for Marion Bridge, Hillside Road, and Grand Mira for 2026.
Invested $900,000 to replace and upgrade equipment—16 poles, 600+ insulators, and 625+ protective devices. This included work in all areas serviced by the Albert Bridge substation; equipment upgrades will continue in late 2025 and 2026.
Installed equipment at the substation which allows us to energize/de-energize the power lines remotely from the Control Centre. This leads to quicker restoration times in the event of an outage.
Inspected distribution and transmission lines serving Albert Bridge in recent months and will continue to assess equipment in 2026.
These meetings have proven valuable to our team and we hope to you, our customers, as well. Along with being able to incorporate your feedback into our work plans, these meetings have also given us the opportunity to have one-on-one conversations to address individual questions. Whether it was confirming a power line had been inspected or a work order had been placed for a new power pole, we were able to speak with you directly and share information quickly.
We are committed to continue to keep you informed and to make sure you have reliable service. Please don’t hesitate to follow up with your Reliability Advisor, Colin Walker, with any other questions you may have at colin.walker@nspower.ca.
You can also learn more about our Five-Year Reliability Plan and more reliability work here >
Sincerely,
Keith O'Callaghan | Reliability Work Execution, Nova Scotia Power
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