Thank you to those who joined us at the community meeting in River Hebert Tuesday, October 28, 2025. Members of our team were joined by your local councillor, Deputy Mayor and MLA, as well as a number of residents. Our team appreciated how engaged customers were in the conversation about power service in your community. It was a great opportunity for us to listen, answer questions, and share our plans for important reliability work in the area. For those who were not able to attend, we want to make sure you stay up to date.

Meeting Highlights

1. Substation theft: We are beefing up security at our substations across the province. Facilities, including River Hebert, have been vandalized and subject to theft. We are assessing whether additional lighting and security signs are needed and improving fencing around the substations, clearing vegetation, and removing hiding spots.
2. Vegetation management: We are continuing to trim, remove, and clear trees away from power lines and equipment to prevent outages and ensure safety.
3. Reliability investments: We are committed to our longer-term plan to improve reliability across Nova Scotia, which includes $1.3 billion in investments to upgrade equipment, modernize our infrastructure, and invest in the reliability of your power service.

• Vegetation management: Trees coming into contact with power lines is one of the leading causes of outages. Clearing trees and branches from the lines is critical. Since 2022, we have invested $1.5 million in tree trimming in River Hebert-Joggins.
  • Nearly 35 km of power line was cleared between 2022–2024
  • Another 16 km will be cleared this year​
• Line inspection programs: Infrastructure and power equipment can naturally deteriorate over time. Our inspection program enables us to find issues before they cause an outage and put proactive plans in place to make the right investments at the right time. All distribution feeders are inspected every two years.
  • The two main feeders serving your community were inspected in 2024
  • Two transmission lines were inspected in 2024 and will be inspected again in two years
  • Four more transmission lines serving the area will be inspected in early 2026
• Equipment replacements and upgrades: We are investing an average of $250 million in projects across the province each year to upgrade equipment, modernize our infrastructure, and invest in the reliability of power service. Those investments include work in River Hebert-Joggins.
  • Roughly 5 km of power line was moved out of the woods and to the side of the road in recent years. This reduces the risk of outages caused by trees coming into contact with the lines and it improves access to lines for maintenance or power restoration work
  • As part of our strategy to prevent outages, new shield guard wire was installed on top of our transmission towers in earlier this year to protect our equipment and customers from potential outages