Contact Us

Talk to Us OnlineSend us questions or service inquiries. We reply to submitted requests as quickly as possible. Under most circumstances, that’s within 2 business days.

Power Outage Information 24-hours a day, you may listen to up-to-date restoration information and report a power outage, electrical hazard or damage to NSP equipment.

1-877-428-6004 (toll free)

View real-time power outages and estimated restoration times.

Customer ServiceYou may reach our call centre for customer service information or requests from Monday to Friday 8:00 am - 8:00 pm and Saturday 9:00 am - 5:00 pm

1-800-428-6230 (toll free)
428-6230 (Metro Halifax)
1-800-565-6051 (TTY / Hearing impaired)
428-6940 (Metro Halifax TTY / Hearing impaired)

Bill PaymentsNova Scotia Power Inc.
P.O. Box 848
Halifax, NS
B3J 2V7

Find a local payment agent.

Corporate CorrespondenceNova Scotia Power Inc.
P.O. Box 910
Halifax, NS
B3J 2W5

View a full list of media contacts.

Nova Scotia Utility and Review BoardNova Scotia Power is regulated by the Nova Scotia Utility and Review Board.

1601 Lower Water St., 3rd Floor
P.O. Box 1692, Postal Unit M
Halifax, NS
B3J 3S3
(902) 424-4448