Send us questions or service inquiries. We reply to submitted requests as quickly as possible. Under most circumstances, that’s within 2 business days.
24-hours a day, you may listen to up-to-date restoration information and report a power outage, electrical hazard or damage to NS Power equipment.
- 1-877-428-6004 (toll free)
View real-time power outages and estimated restoration times.
You may reach our Customer Care Centre for customer service information or requests from Monday to Friday 8:00 am - 8:00 pm and Saturday 9:00 am - 5:00 pm
- 1-800-428-6230 (toll free)
- 428-6230 (Metro Halifax)
- 1-800-565-6051 (TTY / Hearing impaired)
- 428-6940 (Metro Halifax TTY / Hearing impaired)
Bill Payments
Nova Scotia Power Inc.
P.O. Box 848
Halifax, NS
B3J 2V7
Find a local payment agent.
Nova Scotia Power Inc.
P.O. Box 910
Halifax, NS
B3J 2W5
Media Inquiries can be directed as follows:
- David Rodenhiser, 902-428-6474 (Regular Business Hours)
- Neera Ritcey, 902-428-6743 (Regular Business Hours)
- Media Line, 902-233-6015 (Evenings/Weekends)
Nova Scotia Utility and Review Board
Nova Scotia Power is regulated by the Nova Scotia Utility and Review Board.
1601 Lower Water St., 3rd Floor
P.O. Box 1692, Postal Unit M
Halifax, NS
B3J 3S3
(902) 424-4448