Customer Service Centres

In your community, at your service.


There is nothing more important than the health and safety of our customers, employees and the communities in which we operate so, while our core business continues, we have activated the following measures as part of our pandemic contingency plan:

  • Restricting the public from all Nova Scotia Power sites starting Tuesday, March 17, 2020.
  • As always, our online tools are available here, on our website, to help you manage your account. View our Customer Service page.
  • Our employees stand ready to serve customers and provide customer support online and by phone at 1 800 428-6230.
  • For your convenience, we have developed a special COVID-19 web page at


We've opened up a number of our locations in communities near you to serve you better. Pay your bill by cheque, debit, or *credit at any of the following locations:

*a 1.75% processing fee is applied to credit card payments. Fees associated with this service are charged by the vendor and not transferred to Nova Scotia Power.


96 Valley Road

9 am - 5 pm


3 Calkin Drive

9 am - 5 pm


261 Ohio Road

9 am - 5 pm


26 Bridge Avenue

9 am - 3 pm


1223 Lower Water Street

9 am - 4:30 pm


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