Nova Scotia Power warns customers of text message scam

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Nova Scotia Power warns customers of text message scam

May 17, 2018

HALIFAX – Nova Scotia Power is warning customers about a text message scam that is circulating across the province, where a fraudulent message is delivered claiming that a refund is being issued by the company.

In this scam, the text message states that Nova Scotia Power has sent the customer funds and directs the recipient to click a link, select their financial institution and enter their PIN to access the funds.

These texts are not from Nova Scotia Power. Nova Scotia Power would never ask customers to provide personal information such as their PIN.

Recipients are advised not to click on these links. If a recipient has clicked on the link, it’s best that they contact their financial institution immediately. We encourage recipients of these fraudulent texts to report to local law enforcement.

Any time customers receive unexpected communications about bill payments or credits that appear to come from Nova Scotia Power, please call our Customer Care Centre at 1-800-428-6230 to confirm its legitimacy.