Canada Post Strike Information

» More in this section

Canada Post Strike Information

For our customers who receive and/or pay NS Power bills by mail

For our customers

We want to assure our customers who receive and/or pay their bills by mail that you are still able to access your account balance in the event of a Canada Post service disruption. Here’s what you need to know.

To avoid the inconvenience of a mail disruption sign up for eBilling to continue to receive your bills on time through email.

If you make the switch to eBilling by January 18th, 2019 you will be entered for a chance to win one of 4 Apple iPads or a grand prize of a Smart Home Package. To sign up for eBilling and learn more about our prizes, go to
You may also receive your account balance and due date by calling 1-800-428-6230 and select option #5.
We have many payment options still available in the event of a postal service interruption. To learn about all of our payment options, click here.

Pre-Authorized Payments
Set up automated payments and have your bills paid directly from your bank account. Set up pre-authorized payments here.

Direct withdraw using MyAccount
Create a profile in MyAccount and set up recurring payments from your bank account. Login to MyAccount here.

NS Power Payment Agent
Visit one of our payment agents located throughout the province. Find a payment agent near you.

NS Power Customer Service Centres
Some of our NS Power locations in communities across the province are set up to take your bill payments. Pay by cheque, debit, or credit card. See a full list of which locations can process your payments.

Major banks or credit unions
Pay in person at your local branch, using telephone banking or an automated banking machine.

For questions about your account, our Customer Care Centre is open from Monday to Friday 8:00 am - 8:00 pm.

  • 1-800-428-6230 (toll free)
  • 1-800-565-6051 (TTY / Hearing impaired)