Are you moving into a new home?
To help us schedule your connection in a timely manner, please submit your request 10 or more days in advance of when you'll need the work completed. Within 48 hours you'll receive an email confirmation with your service request number.
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If you have previously held an account with NS Power in your name, please provide the following information about your past account. Depending on your account history, we may need to perform a credit check to complete your request. If so, we’ll contact you directly for more information.
Please provide some additional information for your account.
Do you wish to give consent for another party to have full access to your account to perform business on your behalf?
Electrical Service Information
We can connect or disconnect power between the hours of 8:00 a.m. and 4:30 p.m., Monday to Friday - no weekend or holiday calls. If you are connecting service with Nova Scotia Power, there is a $28.00 connection charge which will be applied to your first bill for the new location. There is no charge for service disconnection. Please ensure Nova Scotia Power has access to your meter at these times so that we may perform the required service.
Billing (Mailing) Address
Emergency Contact Information
Bi-Monthly Billing - You will be billed every two months for the actual energy you have used.
Monthly Fixed Amount Billing - With this plan, you'll receive a bill for a fixed amount every month based on your energy consumption last year. If you're a new customer, or have just moved into your home, we'll estimate your energy usage.
Every 12 months we'll compare the amount of electricity you've used to the amount you have paid. The balance is automatically rolled into the next year's fixed monthly payment amount.
Note: A deposit may be requested from customers with no prior credit history or a poor payment relationship with Nova Scotia Power.
In submitting this form the customer acknowledges and agrees to the following conditions:
The applicant agrees to take and pay for electricity from Nova Scotia Power in accordance with this application and to accept and pay for such services according to the rates, rules and regulations of Nova Scotia Power Inc.