03-Jan-2018

Make plans to be storm ready this winter

WINTER IS HERE

In Nova Scotia, we all know that means nasty storms are on their way.

Here are a few things to keep in mind before a potential outage:

  • Make sure we have your most up-to-date information so that if you report a power outage, we can efficiently process it.
  • Let us know if you or someone you know should be part of our Critical Customer Communication Program - a program designed for customers whose health is directly dependent on electricity, such as those requiring oxygen machines or dialysis.
  • Have an emergency kit with flashlights, a battery-operated radio and fresh water.
  • If you have a generator, make sure it is properly installed and review how to safely use it

During an outage:

  • Report your outage to us.
  • Keep up to date on estimated restoration times using the Outage Map or Outage Line listed below. Our crews are working safely and quickly to restore your power.
  • Turn off and unplug electrical equipment to protect against electrical surges when power is restored.
  • Report all downed cables and wires to us immediately. Keep a safe distance and consider all wires to be energized.


Outage line (Report outages/downed wires): 1-877-428-6004
Outage map: outagemap.nspower.ca

Follow us on social media for photos and updates during storms.

Facebook: @novascotiapower
Twitter:
@nspowerinc