Our Best Answer: How do I report an outage?

 

Report an Outage

If our power goes out, please contact our 24hr Power Outage Line 1-877-428-6004.   When you call, you will automatically receive information about known outages in your area, including:

  • Location of the outage
  • Cause of the outage, if known
  • Estimated time when power will be restored

The information you receive will be based on the phone number you are calling from. Customer phone numbers are connected to 911 civic addresses in our records. If you need more information about your 911 civic address call 1-800-388-3911.

For more information about outages, please visit our Outage Information section. Once there, you’ll know more about;

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About the Map
Navigation HowdoI use the map? Panning To pan the map, use the arrow keys on your keyboard, or click a point on the map and then drag the map inany direction. Zooming To zoom in or out, click the corresponding button on the view control in the upper left corner of the map, or rotate the wheel o...
www.nspower.ca/en/home/outage-centre/about-the-map.aspx
Make plans to be storm ready this winter
WINTER IS HERE In Nova Scotia, we all know that means nasty storms are on their way. Here are a few things to keep in mind before a potential outage: Make sure we have your most up-to-date information so that if you report a power outage, we can efficiently process it. Let us know if you or someon...
www.nspower.ca/en/home/community/blog/storm-ready.aspx
Post-Tropical Storm Arthur – Review of NS Power’s Storm Response
August 19, 2014 Post-Tropical Storm Arthur - Review of NS Power's Storm Response - Report Section 3 Appendices 3.01-3.31...
www.nspower.ca/en/home/.../electricity-rates-and-regulations/regulatory-initiatives/arthur.aspx
Outage Centre
view outage map See near real-time information about all power outages affecting our customers on our outage map. ABOUT THE MAP Learn about the features and functionality of the outage map. Being Prepared While prolonged outages are unusual, they can happen, so it’s best to be p...
www.nspower.ca/en/home/outage-centre/default.aspx
Nova Scotia Power submits Arthur report
Nova Scotia Power submitted itsreport to the Nova Scotia Utility and Review Board as part of anindependent review related to post-tropical storm Arthur. ... HALIFAX – This afternoon, Nova Scotia Power submitted itsreport to the Nova Scotia Utility and Review Board as part of anindependent revi...
www.nspower.ca/en/home/newsroom/news-releases/nova-scotia-power-submits-arthur-report-.aspx
Report Suspicious or Unsafe Activity
Outage Centre Log In to MyAccount Facebook Twitter Instagram LinkedIn YouTube ... See or hear about something suspicious or unsafe? Reportit to us here. ... OutageInformation: 1-877-428-6004
www.nspower.ca/en/home/community/report-suspicious-activity.aspx
Nova Scotia Power
{"Performance Standards"} Performance Standards Track our performance on our quarterly Performance Standards Report Card ......
www.nspower.ca/en/home/default.aspx
Expert evidence refutes consultant allegations
Nova Scotia Power has filed expert evidence today (MONDAY) to refute the allegations Liberty Consulting Group has made inits 2012 Fuel Adjustment Mechanism (FAM) audit report. More expert evidence, along with NS Power’s reply evidence, will be filed tomo ... HALIFAX – Nova Scotia Power has filed...
www.nspower.ca/en/.../newsroom/news-releases/expert-evidence-refutes-consultant-allegations.aspx
NSP report most outages restored
Nova Scotia Power has restored electricity to over 95 per cent of customers across the province who lost their power due anintense two day wind and rain storm. ... HALIFAX – Nova Scotia Power has restored electricity to over 95 per cent of customers across the province who lost their power due an...
www.nspower.ca/en/home/newsroom/news-releases/nsp-report-most-outages-restored.aspx
NS Power completes filing of expert evidence refuting consultant allegations
Nova Scotia Power has completed filing expert evidence today (TUESDAY), along with its own reply evidence, to refute allegations the Liberty Consulting Group has made inits 2012 Fuel Adjustment Mechanism (FAM) report. ... HALIFAX – Nova Scotia Power has completed filing expert evidence today (TUE...
www.nspower.ca/en/home/newsroom/news-releases/ns-power-completes-filing-of-expert-evidence.aspx
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