Nova Scotia Power warns customers of new phone scam

HALIFAX, NS – Nova Scotia Power is warning customers about a new phone scam.  

In this scam, the caller poses as a representative of the company. They demand the customer arrange for immediate payment or risk disconnection of their power. The caller threatens to send a Nova Scotia Power crew to the customer’s house within the hour, providing a false employee name and truck number.

The scam demands payment via pre-paid credit card, and occasionally via gift card.

These calls are not from Nova Scotia Power. Nova Scotia Power would not call customers unexpectedly and issue an ultimatum on first contact. Additionally, Nova Scotia Power does not accept gift cards as payment.

Any customers who are suspicious about a request for payment are urged to call the company’s Customer Care Centre at 1-800-428-6230 to confirm its legitimacy.

Customers should report any attempted fraud to local police. Those who have provided personal or financial information as part of this scam should contact their financial institution immediately.


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