Nova Scotia Power responds to major winter storm

HALIFAX, NS – As a significant winter storm with heavy winds sweeps across the province, Nova Scotia Power has crews staged and restoring power to customers, when conditions are safe enough to do so.

“The safety of our customers and our employees is our utmost priority at all times,” says Paul Casey, Nova Scotia Power’s Storm Lead, and Senior Director of Transmission and Distribution. “We have been preparing for this storm with a full complement of crews and contractors being brought in to assist with restoration efforts, and we will not stop working until all of our customers have their power restored.”

Crews have been working since early Tuesday morning, but must stand down when roads are impassable, or when high winds make it unsafe to be up in bucket lifts.

Nova Scotia Power is working closely with the Emergency Management Office (EMO) and the Department of Transportation to ensure a coordinated response. Outages that may cause public safety issues and emergency situations receive top priority during electrical outages. Critical infrastructure such as hospitals shelters, and essential provincial and municipal services, receive top priority along with major Nova Scotia Power infrastructure such as transmission lines and substations that service large pockets of customers. Crews will then work on restoring main electrical feeders serving communities and neighbourhoods, then lines that service individual streets, and finally on to individual homes and businesses.

Based on updated weather forecasting overnight Monday and early Tuesday morning showing stronger winds than earlier forecast, Nova Scotia Power has estimated restoration times for Thursday and into Friday. As our crews are able to safely gain access to sites, assess the damage and begin restoration work, Nova Scotia Power will update its estimates accordingly.

To find out information about outages and estimated restoration times, customers can visit our outage information page, or call our outage information line 1-877-428-6004.  Local radio stations often provide updated local reports as well. Estimated restoration times are based on our best estimates; some individual outages may last longer, or be restored more quickly depending on the damage and road conditions.

More information on being prepared for potential power outages is available at