In this section you’ll find answers to commonly asked questions about power outages, tips to be prepared for outages, as well as a description of the process we follow when restoring power.

Power outages do sometimes happen. Here are some things you can do to be prepared:

• Have an emergency kit with flashlights, a battery-operated radio and fresh water.
• Turn off and unplug electrical equipment such as TVs, VCRs and computers.
• If you are on a well, fill your bathtub with water and have a bucket nearby to flush your toilet.
• Learn to manually operate your automatic garage doors.
• Make sure backup generators are installed by a qualified electrician and follow the manufacturer's safety instructions. Never place a portable generator indoors.
• Keep candles and portable heaters away from curtains or other flammable materials.
• Make a trip to the bank for cash and to the gas station to fill up.