Nova Scotia Power – Residential Services

If you've noticed a street light out in your neighbourhood, please let us know. We'll work to make that repair as quickly as possible. Under normal circumstances that's usually within 7 business days.

To report a hazardous condition or power outage, please call the Nova Scotia Power Outage Line at 1-877-428-6004.

If you are reporting a street light located within the boundaries of the former City of Halifax please call Halifax Regional Municipality (HRM) at 490-4000.

• indicates a required field

Contact Information

We request your name and phone number in case we need more information to help us locate or identify the problem.

First name•

Last name•

Phone number•

Email address•

(In order for us to confirm the service order number of your report, please provide your e-mail address)

Confirm email address•

Location of Problem

What is the address or closest street address to the light you are reporting?

Street address

Nearest intersection

City/Town/Community

County

The street light is located

In front of the address indicated
To the rear of the address indicated
On the side of the address indicated
Not applicable

Is there clear access to the street light?

Yes
No

If the street light is in a location that can't be accessed by a bucket truck, please select No.

Additional info

If you don't have the address information or you believe additional descriptive information would be helpful, please indicate the name of the street/road the light is on, with details of how the light can be located, e.g. relation to prominent landmarks, how many poles it is from the nearest intersection or landmark etc.

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