Services

Services you need when you need them With our convenient online services you can:

• Read your bill
• Let us know about a broken street light 
• Ask for power connection or disconnection
• Find out more about our rates
• Learn about home heating products

Customer ServiceYou may reach our Customer Care Centre for customer service information or requests from Monday to Friday 8:00 am - 8:00 pm and Saturday 9:00 am - 5:00 pm

• 1-800-428-6230 (toll free)
• 428-6230 (Metro Halifax)
• 1-800-565-6051 (TTY / Hearing impaired) 
• 428-6940 (Metro Halifax TTY / Hearing impaired)

Power Outage Information 24-hours a day, you may listen to up-to-date restoration information and report a power outage, electrical hazard or damage to NS Power equipment.

• 1-877-428-6004 (toll free)

View real-time power outages and estimated restoration times.