If your power goes out, please call us at 1-877-428-6004. When you call, you will automatically receive information about known outages in your area, including:
- Location of the outage
- Cause of the outage, if known
- Estimated time when power will be restored
The information you receive will be based on the phone number you are calling from. Our customers’ phone numbers are connected to their 911 civic addresses in our records. If you need more information about your 911 civic address call 1-800-388-3911.