Self-Service Options

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Self-Service Options

With our convenient self-serve options, it’s easy to make changes to your home or business without ever having to pick up a phone. 

CREATE A MY ACCOUNT PROFILE

MyAccount allows you to easily manage your electricity account(s) from one spot.

FORGOT USERNAME OR PASSWORD

You can re-set your password or receive a username reminder here.

Connect Your Power

Moving into a new home? Send us a request to have your power turned on.

Disconnect Your Power

Moving into a new home? Send us a request to have your power turned off.

Update Your Account

When you call for service or to report a power outage, we're able to locate and help you quickly with up-to-date account information. 

Change Your Billing Plan

Choose between the usual bi-monthly billing plan, or the equal billing plan with 12 equal monthly payments each year.

Send us Your Meter Read

Check the usage on your power bill, or submit your postcard meter reading.

Request a Streetlight Repair

If you've noticed a street light out in your neighbourhood, please let us know.

Request A Line Rebate

If you made a payment to build a power line extension in order to receive electric service, you may be eligible to receive a rebate for a portion of your installation cost when a new customer is permanently connected to that power line.

Electrical Claims

Learn about the process of making an electrical claim.

DIRECT DEPOSIT - AUTHORIZATION FOR US CURRENCY

Seek authorization for direct deposit (ACH) for US currency payments

DIRECT DEPOSIT - VENDOR REQUESTS

Submit a vendor request for direct deposit