How to Read Your Demand Bill

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How to Read Your Demand Bill

Your power bill contains information to help you understand your energy use. This page contains descriptions of each element in the bill you receive.

  1. Account Numbers
    Account numbers are assigned with each new account.  Your account remains the same even when the address changes for the account.
  2. Please Pay By
    The date and amount of the total payment due. This amount includes current charges plus any arrears or credits.
  3. Service From
    The dates of service covered by this bill.
  4. Meter Number
    This unique number identifies your meter. The meter number is usually six digits. No other meter has the same number.
  5. Rate Code
    Identifies the rate classification used for billing your service.
  6. No. of Days
    Total number of days in this billing period.
  7. New Meter Reading
    Your most recent meter reading for the meter listed.
  8. Last Meter Reading
    Your meter reading at the time of your last billing or connection. Subtract this from your present reading to determine the amount of electricity used during this billing period.
  9. Multiplier
    The amount of electricity used is determined by multiplying the difference between the present and previous reading by the multiplier showing on your electric bill.
  10. Kwh Used
    The total number of kilowatt hours used during this billing period.
  11. Current Demand
    Your highest 15-minute interval average demand at any time during the billing period (the demand charge).
  12. Energy Charges

    Your demand charge is based on the highest rate of consumption during the billing period (see 11 - Current Demand) and multiplied with the applicable demand charge.

    There are 3 components to the calculation of a General Rate 11 bill:

    Demand charge
    + First energy block charge
    + Second energy block charge

  13. Other Charges
    This section shows any applicable charges for street lights, water heaters or heating systems financed through NS Power, service charges, adjustments, taxes, etc...
    *Your statement also includes a fee to fund electricity efficiency programs. Efficiency Nova Scotia, an independent, non-profit corporation provides conservation and efficiency programs to residential and business customers.
  14. Your Average Cost
    A calculation of the average daily cost for electricity.
  15. Past Electric Use
    A comparison of your usage over the past year including demand and load factor. Note, a high load factor indicates steady usage whereas a low load factor indicates the recorded demand was not present for very long.
  16. Remittance Stub
    Detach this piece and send it in if you are mailing in a cheque.
  17. Web Access Number
    You can use this number for register for e-bill a service that delivers your power bill to your e-mail address and saves paper.

To view important general information listed on the reverse side of a bill, click here.