Our Rate Stability Plan
We’ve been working hard to stabilize power rates, while at
the same time completing the most ambitious transition to renewable energy in
Canada. We’re implementing a four-year plan to minimize changes in rates for
customers through to 2019. On Tuesday, we held a news conference to present our
plan and address the province’s recent release of the Electricity Plan.
Here’s an idea of what rates will look like over the next four years:
We’ve put together a Q&A and posted the rate stability plan slides and a full recording of the event here.
Take a look.
WARNING CUSTOMERS OF a PHONE SCAM
We’re warning customers
about a telephone scam in which a caller poses as a representative of
the company and demands money via a pre-paid credit card. In this scam,
the caller states that the customer’s account is in arrears and the
person must immediately pay the balance owing or their power will be
disconnected. The caller directs the person to buy a prepaid credit
card, and then phone a 1-888 or 1-866 number to make payment. The
fraudulent calls are also being made to customers of other electric
utilities across Canada.
These calls are not from Nova Scotia
Power. Nova Scotia Power never demands payment via prepaid credit cards.
Any customers who are suspicious about a request for payment are urged
to call our Customer Care Centre at 1-800-428-6230 to confirm its
legitimacy. Nova Scotia Power would never call out of the blue and issue
an ultimatum on the first contact. We do accept payments via credit
card – though not by pre-paid credit. Customers should report any
attempted fraud to local police.
JOIN THE HEAT PUMP Revolution!
There are lots of things to consider when investing in a new heat pump. Recently, we were asked two questions about heat pumps through our Tomorrow’s Power website. Carol asked a question about the lowest temperature for a centrally ducted heat pump to continue to run efficiently and save energy, while Jan wanted to know how to maintain your heat pump with a seasonal home.
Our Heating Solutions Expert, Scott Cameron, answers these questions in our latest Tomorrow’s Power responses. Take a look here:
• Scott’s response to Carol
• Scott’s response to Jan
NS Power now on Linkedin
NS Power is now on LinkedIn! As career opportunities open, we want to ensure we’re attracting new team members who are committed to our purpose and how we work. We’ll be using our LinkedIn profile primarily to recruit people who can help deliver the energy and solutions for a sustainable tomorrow that our customers count on. We’re looking for people who value safety and health, relationships, excellence and our people. Check out our profile.