30-Apr-2017

Former NS Power customers may apply for fuel refund

Are you a former customer of Nova Scotia Power? You may be eligible for the fuel refund.
 
Last year, Nova Scotia Power saved $36 million in fuel costs.
 
“A number of factors led to these savings,” said Mark Sidebottom, Chief Operating Officer. “Achieving favourable pricing on natural gas, oil and coal was key, along with higher renewable generation and a milder winter than we anticipated.”  
 
When the actual cost of fuel used to generate electricity comes in below estimates, those savings go back to customers. “Working with customer representatives, we came to an agreement to give these fuel savings back to our customers in the form of a one-time refund,” Sidebottom said.
 
The fuel refund applies to residential, commercial and streetlight accounts that were active in 2016.
 
The amount of the refund is based on your 2016 electricity usage. An average residential customer could receive between $20 and $50. Taxes, the residential Provincial Rebate, and interest you earned on your fuel credit are all included as part of the credit amount.
 
Former customers may apply for the fuel refund at nspower.ca/FuelRefund. Refunds will be issued by cheque in the name of the original account holder, and delivered by mail.
 
Current customers of Nova Scotia Power who qualify for the refund will automatically receive a fuel credit on their bill by April 30th. There is no need for current customers to apply.
 
Nova Scotia Power has been working hard to stabilize power rates, while at the same time completing the most ambitious transition to renewable energy in Canada. Click here to learn about our Rate Stability Plan.