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NS Power Mobile

Nova Scotia Power customers are able to access information on payment agents, power outages, billing options and more through a web site designed specifically for cell phones and mobile devices.

Instructions to access mobile siteTo access the mobile site, ensure that your mobile browser supports WAP/HTML and is enabled. Point your browser to www.nspower.ca/m.

You’ll then see a list of the information presented on the site.

Main Page 
  

To access outage information:

To access outage information, select ‘Live Outage Information’. If there are no outages, you’ll see a message indicating this. 

If there are outages, the site will show:

  • First page - A list of regions with outages (number of customers affected will appear in parentheses beside the region name).
  • Second page - List of communities affected.
  • Third page - List of areas affected with the community.
  • Fourth page - Outage information page for that area.
with arrow 
  

Each outage information page will include:

  • Description of the affected area
  • Time of occurrence
  • Number of customers without power
  • Estimated Restoration Time
  • Cause (if known)
Outage Details 

 

Click here to view frequently asked questions about the NS Power mobile web site.